GygNet Store Compliance
We may store your information. Any transfer of your data will be in compliance with applicable data protection laws.
The Information We Collect
Information You Provide
GygNet Store can collect a variety of information that you provide directly to us, including any information that may be contained in videos, comments, or other submissions you upload or post to the Services. GygNet Store may collect information from you in the context of:
- Registration and administration of your GygNet Store account
- Uploads or posts to the Services
- Customer support and technical assistance
- Processing your order for products or services offered by GygNet Store
- Registration of your GygNet Store products
- Providing updates to you regarding your GygNet Store products;
- Obtaining firmware and application software updates for GygNet Store device
- Newsletter subscriptions
- Access to GygNet Store products or services on social networks or third party services
- Other uses of the Services where information is requested for use and/or participation
The specific types of information collected will depend upon the Services you use, how you use them, and what you choose to provide and may include your full name, email address, phone number, product serial number, home address, mobile phone number, credit card information, shipping address, gender, birth date, and zip code. When you shop through our web store, we may collect data such as the purchases you have made, items in your shopping cart, and how often you make purchases. We also collect information you choose to include in your GygNet Store account.
Information We Automatically Collect
When you use GygNet Store’s Services that connect to the Internet, we may collect certain information as described below for such purposes as improvement of our products and software services, troubleshooting bugs, providing the Services, managing the Services, security and monitoring purposes, tracking and analyzing usage, providing content for referring traffic sources and improving overall performance of the Services. We may use third party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
As discussed further below in Section, we may collect and store this information in a way that it is linked to you personally, unless you have chosen to opt out.
When you use our website (including our web store), we may collect and analyze information such as your IP address, browser types, browser language, operating system, the state or country from which you accessed the Services, referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services and upload or post content, error logs, and other similar information. We also collect information which you decide to add to your personal account in GygNet Store. We monitor customer traffic patterns and site usage to help us develop the design and layout of the site, and to improve the content of our website to better match the interests of our website users.
GygNet Store Devices
When you connect your GygNet Store device to the Internet or to a GygNet Store software application, we may receive certain information about your GygNet Store device. This information helps us to improve our products and services, troubleshoot bugs, and analyze device errors.
Information from Other Sources
Anonymous or De-Identified Data
Cookies and Similar Technologies
What are cookies?
Cookies are text files containing small amounts of information which are automatically downloaded to your computer or device when you visit a website. Cookies send data back to the originating website on each subsequent visit, or shares data with another website that recognizes that cookie.
Cookies are useful because they allow a website to recognize a user's device. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.
Cookies do not typically identify you as an individual, just the device you are using.
Types of cookies we can use
Essential cookies. These are cookies that are required for the operation of our Services. These cookies are necessary for the Services to operate properly. Without these cookies, services that you have asked for cannot be provided. We want you to understand these essential cookies, and why we use them, but we do not need to get your consent to use them on our Services as we use these cookies only to provide you with services that you have requested.
Functionality cookies. These cookies allow our Services to remember choices you make, such as: remembering your username, preferences and settings; remembering if you have filled in a survey or taken part in a poll or contest or otherwise reacted to something on through the Services, so you are not asked to do it again; remembering if you have used any of our Services before; restricting the number of time you are shown a particular advertisement; remembering your location; and enabling social media components like Facebook or Twitter. The aim of these cookies is to provide you with a more personal experience so that you do not have to reset your preferences each time you use our Services. [We also use functionality cookies to enable you to provide enhanced services such as enabling you to view a video through the Services. As described below, you may disable any of these functional cookies; but if you do so, then various functions of our Services may be unavailable to you or may not work the way you want them to.
Analytical/Customization cookies. These cookies collect information about how visitors use and interact with our Services, for instance, which pages they go to most often. These cookies also enable us to personalize content and remember your preferences. These cookies help us improve the way our websites work and provide a better, personalized user experience.
Advertising cookies. These cookies record your visit to our websites, the pages you have visited, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a website. We (and third-party advertising platforms or networks) may use this information to make our websites, content, and advertisements displayed on them more relevant to your interests (this is sometimes called "behavioural" or "targeted" advertising). These types of cookies are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of advertising campaigns.
Third parties may also set certain cookies on your device when you use our Services. In some cases, the third party has been hired to provide certain services on GygNet Store's behalf (e.g., website analytics). In other cases, our websites contain content or ads from third parties (e.g., videos, news content, or ads delivered by other ad networks). When your browser connects to those third parties' web servers to retrieve content, those third parties may set and use their own cookies on your device.
How long do cookies stay on my device?
Some cookies operate from the time you visit a GygNet Store website or to the end of that particular web-browsing session. These cookies expire and are automatically deleted when you close your internet browser. These cookies are called "session" cookies.
Some cookies will stay on your device between browsing sessions -- they do not expire when you close your browser. These cookies are called "persistent" cookies. The length of time a persistent cookie stays on your device varies from cookie to cookie.
Third party cookies
We use trusted partners to help us service advertising, to help us personalize your shopping experience on our web store and analytics companies like Google Analytics (see below) etc., who may place cookies on your device. The social networks, such as Facebook, Twitter, YouTube, Tumblr, Pinterest and Google Plus may themselves also put cookies on your machine.
We also can use Google Analytics for our Services to help us analyse how our Services are used. Google Analytics uses performance cookies to track visitor interactions. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information. All of this information is anonymised.
Our use of Web Beacons
We may also use electronic images known as web beacons on our Services - sometimes called "clear GIFs", "single-pixel GIFs", or "web bugs". Web beacons are used to deliver cookies on our Services, count clicks/users/visitors, and deliver co-branded content or services. We may include web beacons in our promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon.
GygNet Store Services may also contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read cookies on your device.
Online Advertising and Analytics
We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to online marketing.
We do not serve third party advertisements to you while using GygNet Store. However, we may work with website analytics and advertising partners, including Google, Doubleclick Campaign Manager, AdRoll, Commission Junction and Facebook etc., to deliver GygNet Store advertisements on third party publisher websites - these partners may set cookies on your computer's web browser. These cookies allow our partners to recognize your computer so that the ad server can show you GygNet Store advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using GygNet Store. In this way, ad servers may compile anonymous, de-identified information about where you, or others who are using your computer, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to GygNet Store. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows GygNet Store to optimize the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads that have been shown using the Google Display Network, DoubleClick for Advertisers, or other online advertising networks. By doing so, we can understand how anonymous users interacted with our website after seeing our ads.
Uses of Information
GygNet Store may use the information it collects for various purposes, including but not limited to:
Service Improvement – As discussed throughout this Policy, we will use the information to understand how users interact with our Services and advertisements, provide tailored content and advertising, improve the overall GygNet Store customer and product experience, and perform research and analytics.
GygNet Store Personalization Services – Unless you opt out, we may combine automatically collected information with identifiable information we have collected about you (including your GygNet Store device serial number and email address). By associating this data with you personally, we can further personalize and improve the Services for you, such as by providing personalized customer support (e.g., through the combination of your data, we have the ability to access your GygNet Store device logs to troubleshoot a technical issue you have experienced), delivering in-application messages and promotions, recommending features, and tailoring content and advertising to you. If you do not want us to associate this information with you personally, you may opt out.
Order-Related Communications - If you place an order, we will use your name and email address to send you an order confirmation email and a shipping confirmation email.
Customer Service - Based on the information you provide us at the time of GygNet Store account registration or purchase, we can send you a confirmation email to verify your username and password. We can also communicate with you in response to your inquiries, to provide the services you request, and to manage your GygNet Store account. We can communicate with you by email or telephone, in accordance with your preferences.
Newsletters, Special Offers and Updates - We can occasionally send you information on products, services, special promotions, contests, events, and opportunities to interact with GygNet Store and our community.
Sharing and Disclosure of Information
GygNet Store does NOT share, sell, rent or trade information (unless it has been anonymized or de-identified) with third parties for their own promotional purposes, and will only share information as outlined below or with your consent.
Customer Testimonials - At times, we may post customer testimonials on our website.
Content Submitted to GygNet Store - If you submit your video or other content to, we may publish it on the GygNet Store website with certain information about you, e.g., your first and last name or your username, when we have your consent.
Service Providers - We use third-party service providers to offer or facilitate services on our behalf, such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out emails on our behalf. When you order products from GygNet Store, we will share your information as necessary for such third party services providers to provide the applicable service to us or on our behalf.
Business Transactions - Information that we collect is considered a business asset. As a result, if we go out of business, enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or sale of some or all of our assets, your information may be disclosed or transferred to a third party acquirer in connection with the transaction.
Legal Compliance - We reserve the right to access and disclose your information when we believe in good faith that such disclosure is necessary to: (a) enforce legal rights and comply with the law; (b) comply with an order from a government entity or other competent authority, (c) prevent or address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage; (d) protect our rights, prevent fraud and/or comply with judicial proceeding, court order, or legal process served on GygNet Store.
Law Enforcement - We may be required to disclose your information to government or law enforcement officials in response to a lawful request by a public authority or if we have to do so to comply with a legal obligation, including to meet national security or law enforcement requirements. We can also disclose your information in order to apply or enforce our terms and conditions or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent or prevent any illegal activity (including for the purposes of fraud protection and credit risk reduction).
GygNet Store provides you with a number of choices with respect to the information we collect and use as discussed throughout this Policy. Some of your choices include:
Marketing Communications. If you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference. If you do not wish to receive our newsletter and promotional emails, you may opt out of receiving them.
GygNet Store may associate the information we automatically collect from you with identifiable information we have collected from and about you (such as your e-mail address or GygNet Store device serial number) to personalize your GygNet Store experience. Such personalization services may include providing tailored content, features, in-application communications and promotions, and personalized customer support.
Access to and Correcting / Updating or Removing Information
GygNet Store users may request access to their personal data and modify or remove most information associated with their GygNet Store account at any time by logging into their GygNet Store account and accessing features such as Edit Profile and Account Info. Users may also email us to correct or change any information.
Third Party Website Links and Features
GygNet Store’s Services are intended for general audiences and not for children. We do not knowingly collect personal information from children and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.
We will respond to any complaints as soon as possible and within 45 days (excluding force majeure and other circumstances).
How we Protect Your Information
The security of your information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information based on its sensitivity. Despite our best efforts, however, no security measures are completely impenetrable.
GygNet Store Contact Info